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TELEPHONE INQUIRY/OFFICE SUPPORT

Durkee Personnel


Location:
Portsmouth, New Hampshire 03801
Date:
06/16/2017
2017-06-162038-01-18
Job Type:
Employee
Job Status:
Full Time, Part Time
Shift:
2nd Shift
Categories:
  • Administrative / Clerical
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Job Details

 Seeking candidates with general administrative, customer service or high volume call center experience – minimum one year.  After designated training period, will be responding to telephonic inquiries from petitioners, beneficiaries, attorneys, and third parties regarding a wide range of immigration topics and NVC’s procedures and/or processing requirements. Responsible for providing professional, high quality customer service when answering supervisor assist calls. Must understand the normal status/processing issues of an immigrant visa petition, including fee and document collection. Must also have knowledge of non-immigrant visa processing as it pertains to the National Visa Center.

 Good interpersonal and communication skills, strong English skills required. Excellent attention to detail while working in a fast paced environment and the ability to readily adapt to changes within the work environment. Must be able to work in a multi-task environment with rapidly changing priorities and have a very good command of the written English language. Must demonstrate a professional work ethic.

 IMMEDIATE PERMANENT OPENINGS for pt-time 3:30 pm-8:30 pm, 4:00 pm -9:00 pm,  mid (10:30-7 pm), & 2nd shift - 4 pm to 12:30 a.m. - $14.40 hourly.  Additional hourly supplement of $4.88 to be used toward health benefit or 401 k. 

Must be U.S. citizen, minimum high school diploma or GED, pass typing/data entry test 25-30 wpm with high degree of accuracy.

Must pass DOS Security Clearance / Credit check / Drug Screen

IMMEDIATE PERMANENT OPENINGS  for bi-lingual candidates - fluent in SPANISH & ENGLISH

Great opportunity to build your business related work experience. Professional office environment.

Requirements

Pass typing evaluation and DOS Clearance, drug screen and credit check


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