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MBNA

MBNA has grown from a small regional credit card issuer to the largest independent credit card issuer in the world. The company maintains its international headquarters in Wilmington, Delaware and has operations throughout the United States and in Canada, Ireland, Spain, and the United Kingdom.

MBNA is by far the leading affinity marketing company in the credit card industry and has the endorsement of more than 5,100 organizations. In the year 2002, MBNA acquired 405 new endorsements from organizations, including 73 in Europe and 68 in Canada. Some of the major new endorsements in 2002 included Bass Pro Shops, Georgia State University, Rotary International (United Kingdom), Rotary International (Canada), National Basketball Association, Baby Mint, Mothers Against Drunk Driving (M.A.D.D.), Manulife Bank of Canada, the University of Bristol (United Kingdom), Canadian Bar Association, Dartmouth College, the Smithsonian, Ryanair (United Kingdom and Ireland), and Club Atlético de Madrid (Spain).

MBNA has attracted national attention for its work environment as well as for its business performance. The company was named one of Working Mother magazine’s top 100 companies for family and work policies for the eleventh consecutive year in 2002. For the fifth year in a row, FORTUNE magazine ranked MBNA one of the top companies to work for in the United States. MBNA has also been named as a best place to work in the United Kingdom and Ireland.

Standard & Poor’s reported that MBNA had the best five-year annualized return of any bank in the S&P 500. CIO magazine named MBNA one of the top 100 companies in the United States for the excellence of its management and strategic use of technology. MBNA’s Customer Satisfaction and Telesales operations were named among the industry’s best in Financial Services Marketing. MBNA earned its fifth consecutive best-in-the-industry rank and inclusion in the Business Week 50, an annual ranking of America’s best performing companies.

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