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FT Contact Center Representatives-Multiple/Portsmouth

Service Credit Union

Portsmouth, New Hampshire 03801
Job Type:
Job Status:
Full Time
1st Shift, 2nd Shift, Weekends
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Job Details

Provides account related services in a fast paced Call Center environment to members located throughout the world.  The CCR handles all inbound phone contact with clients related to Member Service inquiries and transactions.  The CCR will also become familiar with direct and indirect loan functions as part of SCU's staff development initiatives.




  • Must be PC literate, able to type accurately, and able to wear a  headset
  • Must be able to interact with SCU members via phone, e-mail and mail
  • Must have excellent interpersonal skills and telephone communication skills
  • Previous loan, banking, or financial services experience preferred
  • Previous Customer Service or Contact Center phone experience is preferred
  • Aptitude for mathematics is preferred
  • Able to work weekends

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