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FT Contact Center Representatives-Multiple/Portsmouth

Service Credit Union


Location:
Portsmouth, New Hampshire 03801
Date:
05/06/2014
Job Type:
Employee
Job Status:
Full Time
Shift:
1st Shift, 2nd Shift, 3rd Shift, Rotating, Weekends
Categories:
  • Customer Service
  • Financial Services
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Job Details

Provides account related services in a fast paced Call Center environment to members located throughout the world.  The CCR handles all inbound phone contact with clients related to Member Service inquiries and transactions.  The CCR will also become familiar with direct and indirect loan functions as part of SCU's staff development initiatives.

 

 

Requirements

  • Must be PC literate, able to type accurately, and able to wear a  headset
  • Must be able to interact with SCU members via phone, e-mail and mail
  • Must have excellent interpersonal skills and telephone communication skills
  • Previous loan, banking, or financial services experience preferred
  • Previous Customer Service or Contact Center phone experience is preferred
  • Aptitude for mathematics is preferred
  • Able to work weekends

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